At Unnati General Trading LLC-FZ, we prioritize your privacy. This Privacy Policy outlines the categories of personal information we collect, our legal basis for processing and the measures we implement to safeguard your data within our trading operations. By accessing our website or engaging our services, you acknowledge and agree to the terms stipulated herein.
01 — Information We Collect
Comprehensive Information Collection
To facilitate trade sourcing, distribution and cross-border execution, we collect and process the following categories of data:
Identity & Contact Data: Full name, primary and secondary email addresses, telephone numbers and professional company designations.
Regulatory & Due Diligence Data: Business documentation and verification records required to fulfill applicable Know Your Customer (KYC) requirements under UAE law.
Quality & Certification Data: For relevant trading categories, we may process product certification and standards documentation to ensure adherence to applicable sourcing and quality requirements.
Technical & Usage Data: IP addresses, browser specifications, device identifiers and website interaction patterns captured via secure analytics and monitoring tools.
02 — How We Use Your Information
Contextual Use of Information
We process data under the legal frameworks of Contractual Necessity and Legal Obligation. Specifically:
Trade Operations: To manage the sourcing, distribution and logistics of goods across our trading divisions, including agricultural commodities, construction materials, metals, industrial goods, consumer products and energy products.
Quality Assurance: To verify adherence to applicable quality standards and maintain the integrity of our supply chain.
Financial & Tax Records: To maintain accurate records in accordance with UAE Federal Tax Authority (FTA) guidelines and applicable financial regulations.
Infrastructure Security: To detect, prevent and address security incidents, fraud, or technical vulnerabilities within our digital platform.
03 — Data Protection & Security
Security Measures
We implement rigorous administrative and technical security measures, including end-to-end encryption and restricted access controls, to protect your personal information.
Security Disclaimer: While Unnati General Trading LLC-FZ utilizes industry-standard precautions, no method of electronic transmission or storage is 100% secure. To the maximum extent permitted by law, the entity disclaims liability for any loss or damage arising from unauthorized access or data breaches occurring beyond our reasonable control.
04 — Sharing Your Information
Authorized Third Parties
We share data only with authorized parties under strict confidentiality:
Logistics & Inspection Partners: Shipping lines, port authorities and independent surveyors who facilitate cargo movement and quality certification.
Financial Institutions: Banks and trade finance partners involved in processing international payments and Letters of Credit.
Legal & Regulatory Authorities: When mandated by law, court order, or international trade obligations to protect our statutory rights.
05 — International Data Transfers
Cross-Border Processing
As an internationally active trader, your information may be transferred to and processed in jurisdictions outside the UAE. We ensure appropriate safeguards are in place to ensure protection consistent with UAE Personal Data Protection Law (PDPL) requirements and applicable international standards.
06 — Third-Party Links
External Websites
Our website may contain links to third-party platforms for your convenience. Unnati General Trading LLC-FZ is not responsible for the privacy protocols, content, or security of these external sites and encourages users to review their respective policies independently.
07 — Your Rights
Data Subject Rights
In accordance with applicable UAE law, you possess the following rights:
Access & Rectification: The right to request a copy of your data and the correction of any inaccuracies.
Erasure & Objection: The right to request deletion or object to processing, subject to statutory trade retention obligations.
Withdrawal of Consent: Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.
To exercise any of these rights, please contact us using the details below.
08 — Data Retention
Mandatory Retention Periods
Financial transaction and trade records are retained for a minimum of seven (7) years to comply with UAE tax laws, international trade requirements and applicable anti-money laundering regulations. Other data is retained only as long as necessary for the purposes outlined in this policy.
09 — Amendments
Policy Updates
Unnati General Trading LLC-FZ reserves the right to modify this Policy at any time. Any changes will be posted on this page with an updated revision date. Your continued use of our platform following such changes constitutes formal acceptance of the revised terms.
10 — Contact Us
Privacy Enquiries
For any questions or requests regarding this Privacy Policy, please reach out to our team:
Meydan Grandstand, 6th Floor, Meydan Road, Nad Al Sheba, Dubai, UAE
